Our Training Courses

We deliver the following training courses:

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QUALIFIED RECRUITER PROGRAMME

The Qualified Recruiter Programme works in conjunction with the Recruitment and Employment Confederation to deliver a quick and easy blended learning approach to their Certificate in Recruitment Practice (Level 3) Qualification.

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PERSONAL EFFECTIVENESS

The Acet People Personal Effectiveness Routeway offers a series of learning programmes which focus on: Building influential relationships, time management, recruitment operational process, recruitment best practice and  personal accountability.

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SALES DEVELOPMENT

The Acet People Sales Development Routeway offers a series of practical and results orientated learning programmes which focus on: Business growth, developing strong customer relationships, building sales competence and driving successful outcomes.

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CUSTOMER CARE

The Acet People Customer Care Routeway offers a series of learning programmes which focus on: Proactively managing customer service, understanding customer relationships, managing and exceeding expectations.

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INTERVIEWING

The Acet People Interviewing Routeway offers a series of development programmes which focus on: Gaining increased candidate commitment, information gathering and improving candidate relationships.

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MANAGEMENT DEVELOPMENT

The Acet People Management Routeway offers a series of development programmes, which focus on: Management behaviours, team building, driving results, performance management and creating profitable team cultures.

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Training Course Details:

Interested in any of the following courses? Please contact Andrew Carr: 0777 339 4583 – info@acetpeople.co.uk

Initial Development:

What’s the course? How long? Who is it aimed at? What will I learn?
Qualified Recruiter Programme 7 weeks This programme is delivered in conjunction with the Recruitment and Employment Confederation.The programme is ideal for new and potential recruiters, or anyone who takes an active role with candidates and clients.Each topic is designed to increase an individual’s personal effectiveness and credibility by providing practical, relevant and authoritative learning.
  • Unit 1: Understanding sales for recruitment.
  • Unit 2: Understanding legal and ethical requirements in recruitment.
  • Unit 3: Understanding relationship management in recruitment.
  • Unit 4: Understanding recruitment operations.
  • Unit 5: Understanding the recruitment market.
  • Unit 6: Understanding the principles of assessing people.

 

Continuous Professional Development:

What’s the course? How long? Who is it aimed at? What will I learn?
Essential Recruitment 1 Day This programme is designed for anyone who is involved with or actively manages the recruitment process.This programme will also appeal to those who seek to refresh their knowledge of recruitment best practice or who want to exert greater control over the recruitment process.
  • Time management
  • Customer accountability
  • Recruitment process and compliance, including:
    • Detailed job specs
    • Candidate qualifying
    • Matching and selling candidates
    • On boarding
    • Data integrity
Building Influential Relationships 1 Day This programme is designed for anyone who wants to become more assertive and exert greater influence over customers.This programme will also appeal to those who are interested in how emotional intelligence can help them to build long term and productive relationships.
  • Get to grips with behaviour
  • Behavioural profiling
  • Emotional intelligence
Proactive Calling 1 Day This programme is designed for anyone who wants to become more structured and assertive in the calls that they make.This programme will also appeal to those who want to focus is on developing a more proactive sales approach.This course is often a brilliant refresher for those who want to increase their sales productivity.
  • Focus on proactivity
  • Call structure
  • Manage objections
  • Gain commitment
Proactive Calling  – Energiser 2 days This programme is designed for anyone who wants to become more structured and assertive in their calls.This programme will also appeal to those who want to focus is on developing a more proactive sales approach.This course will appeal to those who will benefit from both a theoretical and practical style of learning.

Live calls are used to analyse call structures.
  • Pre course project
  • Focus on proactivity
  • Call structure
  • Manage objections
  • Gain commitment
  • Call practical
Proactive Calling  – Reborn 1 Day This programme is designed for anyone who has attended other Acet People Proactive calling programmes and wants to refresh or refocus their calling skills.Live calls are used to analyse call structures.
  • Pre course project
  • Successful business development
  • Planning the call
  • Call practical
Face to face meetings 1 Day This programme is designed for anyone who wants to get closer to their clients.This programme will also appeal to those who need to develop a more collaborative and consultative approach to client relationships.
  • Getting the meeting
  • Planning and structuring the meeting
  • Meeting practical
The Problem Solving Consultant 1 Day This programme is designed for recruiters who understand the essential elements of sales and business development and want a more advanced sales approach.This programme will also appeal to those who want to develop a more consultative approach to their business relationships.The focus is on exploring client issues and developing greater long-term commitment.
  • Selling styles
  • True consultancy
  • Collaborative objection handling
  • Gain commitment
Sales Strategy 1 Day This programme is designed for recruiters who want to take a more strategic approach to developing and growing their business portfolio.This programme will also appeal to individuals wanting to pursue a medium to longer term growth strategy.
  • The reality of right now!
  • Where am I going?
  • How will I get there?
  • Measuring success
Proactive Negotiation 1 Day This programme is designed for recruiters who want to take a more strategic approach to their business negotiation.This programme will also appeal to individuals wanting to become more collaborative when negotiating with clients.
  • Defining negotiation
  • Styles of negotiation
  • Developing a strategy
  • Negotiation practical
Service for success 1 Day This programme is designed for team members who want to improve their working relationships with customers.This programme will also appeal to individuals wanting to understand the essential elements of good customer service.
  • The importance of a customer service philosophy
  • Providing a service people trust
  • Exceeding expectations
  • Communication for success
Essential candidate management ¾ Day This programme is designed for team members who work with candidates and who want to develop greater commitment.This programme will also appeal to individuals wanting to gain improved candidate loyalty.
  • The candidate at the heart of your business
  • Building relationships that matter
Controlling the recruitment process 5 x 2 hour sessions This programme is designed for anyone who works and manages the recruitment process.This programme will also appeal to individuals who want to refresh their knowledge of recruitment best practice and increase their control over the recruitment process.Please note this is a remote session.
  • Recruitment process and compliance, including:
    • Detailed job specs
    • Candidate qualifying
    • Matching and selling candidates
    • On boarding
    • Data integrity
Relationship building interviews 1 day This programme is designed for anyone who interviews or qualifies candidates and wants to improve their candidate knowledge and gain greater commitment.
  • The power of interviewing
  • Detailed client information
  • Interview structure
  • Practical session

 

Management Initial Development

What’s the course? How long? Who is it aimed at? What will I learn?
The Essential manager 2 Days This programme is designed for team leaders or billing managers who want to develop a broader and more focused approach to people management.This programme will also appeal to individuals who have had no formal management training or may wish to refresh their skills.
  • What’s management about?
  • Management styles
  • Situational leadership
  • Getting behaviour right
  • Motivation and delegation
  • Introduction to performance management
The Essential Management Programme – Understanding the Essentials Day 1 of 3 This programme is designed for those working as a team leader or new manager as well as for those aspiring to a management role.This programme will also appeal to individuals who wish to develop a broader and more focused approach to their management style.This programme will appeal to businesses who cannot have their teams out for more than a day at a time

Please note this is both a theory and practical based programme with a business focused project being completed as the programme progresses.
  • What is management?
  • Management behaviours
  • Team profiling
The Essential Management Programme – Leading and Inspiring Day 2 of 3 This programme is designed for those working as a team leader or new manager as well as for those aspiring to a management role.This programme will also appeal to individuals who wish to develop a broader and more focused approach to their management style.This programme will appeal to businesses who cannot have their teams out for more than a day at a time

Please note this is both a theory and practical based programme with a business focused project being completed as the programme progresses.
  • Progress report update
  • Time management
  • Leadership versus management
  • Situational leadership
  • Team motivation
  • Delegation
The Essential Management Programme – Productive Team Working Day 3 of 3 This programme is designed for those working as a team leader or new manager as well as for those aspiring to a management role.This programme will also appeal to individuals who wish to develop a broader and more focused approach to their management style.This programme will appeal to businesses who cannot have their teams out for more than a day at a time

Please note this is both a theory and practical based programme with a business focused project being completed as the programme progresses.
  • Progress report update
  • Consequential management
  • Understanding profitable teams
  • Introduction to appraisals and performance management

 

Management Continuous Professional Development

What’s the course? How long? Who is it aimed at? What will I learn?
The Essential Manager – Reborn 1 Day This programme is designed for those working as team leaders or managers who want to develop a broader and more focused approach to their management style.This programme will also appeal to managers who have had no formal management training or wish to refresh their skills.This programme would be suitable for those who have completed the Acet People Essential Manager 2 day programme.
  • Leadership versus management
  • Essential time management
  • Understanding profitable teams
Management Development Programme: Enhanced Management Day 1 of 3 This programme is designed as a management progression programme for those who have attended other Acet People Management Programmes.This programme will also appeal to managers who already understand the essentials of management or who need to develop a more strategic approach to managing and supporting their teams.Please note this is both a theory and practical based programme with a business focused project being completed as the programme progresses.
  • Actions revisited
  • Positive management styles
  • Focus on assertiveness
  • Emotional intelligence in management
Management Development Programme:  People Management Day 2 of 3 This programme is designed as a management progression programme for those who have attended other Acet People Management Programmes.This programme will also appeal to managers who already understand the essentials of management or who need to develop a more strategic approach to managing and supporting their teams.Please note this is both a theory and practical based programme with a business focused project being completed as the programme progresses.
  • Progress report update
  • Accountable team cultures
  • Top up time management
  • Understanding and managing conflict
Management Development Programme:  Building Profitable teams Day 3 of 3 This programme is designed as a management progression programme for those who have attended other Acet People Management Programmes.This programme will also appeal to managers who already understand the essentials of management or who need to develop a more strategic approach to managing and supporting their teams.Please note this is both a theory and practical based programme with a business focused project being completed as the programme progresses.
  • Progress report update
  • Motivational management
  • Successful team recruiting
  • Retaining and supporting teams
  • Constructive feedback

 

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