He’s a lumberjack and he’s ok, shouted the headline from the Sunday Times about a leading ‘Brexit Campaigner’. To me the whole post referendum atmosphere was more like the witches sketch in Monty Python and the Holy Grail, added to that, with the pre vote Jeremy Kyle style debates, it was no wonder the British people appeared confused and polarised.
That aside, the majority of the British people have made their decision, and as with all decisions there are consequences. The outcome of those consequences will of course vary depending on your perspective and your voting reasons, but consequences there will be. To this effect and as a whole nation we now need a calm, logical, rational and adult approach, not only to the debate but also about the decisions and actions, which must be put into place, whatever these may be.
Experience has demonstrated that irrational and emotional decisions will create more problems further down the line, I genuinely do not believe that this is the time to be making further populist promises or suggestions, whether it be to break the Union or to have a second referendum. Who knows, these may happen, but for me, at this minute in time, none of this is helpful in any way.
As a learning professional who believes in the importance of using research and facts in my amazing learning events, I feel I need to inform you of the extensive research and straw poll I undertook over the weekend, please note no Eastern Europe framers were interviewed for this research! I wanted to find out how people felt about the vote outcome and what they wanted to happen next. For information my representative norm group were: two people at our camper van storage site, my wife, my 13 year old daughter, a woman from Church and finally two neighbours we speak to, (I live in Surrey after all). Having gathered a consensus of views and opinions, the one critical point that came across from them all was that the Country needs a well thought through and considered plan of action, no more emotional reaction or accusation. I fully support this conclusion; from a business perspective imagine an MD making a decision about the future direction of their business without the facts, further more basing their actions and vision on emotion and gut instinct. I know how I would respond as a shareholder when the decisions are found to be flawed, trust me that business leader’s position would soon become untenable.
So what are the lessons here, well for me it is simple:
- All decisions, and in particular, important decisions should be based on hard fact and not emotional sentiment.
- Gathering all the facts and evidence before making the decision is critical to the process.
- Agreed decisions need to be based on rational strategic thinking, evidence and contemplation of the possible consequences.
- Short, medium and long-term consequences need to be anticipated and thought through with clear responsibilities and actions being initiated to mitigate them.
- High levels of Emotional Intelligence are needed to ensure focus and successful implementation.
- Any communication needs to be clear, factual and in line with agreed objectives.
- Measures need to be put into place to test the reality of actions and decisions.
- Reviews need to be undertaken regularly to ensure a periodic reality check.
- People need to be held to account for their actions.
In summary, it is critical to recognise that all decisions and behaviour has consequences. Before acting we need to rationally agree what we want to happen (our objectives), what decisions and actions are needed to achieve these objectives, what timescale is expected (time bound), who the stakeholders are, who is going to take responsibility (accountability) and finally how will success be measured?
Above all we must be able to live with the effects and consequences of these decisions, I know from my personal experience that the worst decisions are often made in haste.
To learn more about accountability, emotional intelligence and successful communication please check out the Acet People Essential Manager, Management Development Programme and Building Influential Relationships courses: http://www.acetpeople.co.uk/recruitment-training-courses/